Posted by & filed under General.

The latest update from Microsoft for Windows Phone, the one that added app folders, would not install on my device Lumia 920.  According to Microsoft resetting you phone wouldn’t work, so after waiting for Microsoft to fix the issue and getting fed up of the update prompts, I took the plunge and reset my phone.   I backed up first of course. :-)

After resetting the phone and it rebooting it started updating, which was a little odd as it wasn’t part of the development program yet as I hadn’t re-registered it via the Preview for Developers App.

I didn’t re-enter my Microsoft credentials for my Microsoft account, I just wanted to see what I could do before having to restore and then to find that I had to wipe again… I was happy with it as it was, but couldn’t see a way of restoring from a backup without factory resetting again, so this is what I did.

Again when it restarted it installed another update…. odd.   This time I did enter my Microsoft Account and allowed it to restore from backup, then I re-registered the phone via the Preview for Developers App and it downloaded two updates 8.10.14147.180 and 8.10.14157.200 and it all installed fine.

So this worked for me, it may work for you, good luck and if you have any success then let me know in the comments.



Posted by & filed under General.

First trailer of Halo nightfall has been released. Here’s the official description from Microsoft:

“Halo: Nightfall follows the origin story of legendary manhunter Jameson Locke (Mike Colter) and his team as they are caught in a horrific terrorist attack while investigating terrorist activity on the distant colony world of Sedra. Led by Locke, the Office of Naval Intelligence (ONI) agents are forced to coordinate with a Sedran commander with a remarkable history and deep-rooted mistrust of ONI. As the plot unravels, they’re drawn to an ancient, hellish artifact where they’re forced to fight for their survival, question everything, and ultimately choose between their loyalties and their lives. Agent Locke is a new character in the Halo universe poised to play a major role in Halo 5: Guardians releasing on Xbox One in 2015.”

Posted by & filed under General.

So your playing… sorry… learning/working with Virtual Machine Manager (VMM) and installing/configuring virtual switches.   Your configuration doesn’t take and in the Job’s windows from VMM, you see something like the following: -



You log onto the physical console of the server and see that the network connection, now reads  “no active network adapters found”.

Of course the next step is to Google the error, you most likely found lots of posts informing you how to install drivers, etc.   If like me you also Google for a powershell command to remove the device of device manager, in the hope that when you next restart, it will be re-installed and start working again and come up empty handed.

If only you could access device manager and remove the card as you can when you have access to the GUI.  Well you can access device manager from the command line, but not using powershell command, a good old “.exe” is in order.

The version of DevCon.exe required to function with Windows 8/2012 is located in the Windows Development Kit.  Which can be downloaded here.

See here for usage of DevCon.exe.  Useful to know.

Posted by & filed under General.

Had an irritating issue, when clicking http links from within Word and else where, you receive something like :

“This operation has been canceled due to restrictions in effect on this computer”

“Your organization’s policies are preventing us from completing this action for you. For more info, please contact your help desk.”

This appears to happen after Chrome has been uninstalled.  You can go into the regsitery and update the correct key, etc.  I found a handy Microsoft Article,

Posted by & filed under General.

I’ve been wanting to play around with Microsoft Direct Access since it was first released with Windows Server 2008.  The issue back then way the requirement for multiply public IP Addresses, which was out of reach for my home broadband connectivity at the the time.

If you haven’t come across Direct Access, it’s a VPN from client to server, without the VPN Client.  I tend to think off it as VPN over HTTP just like Exchange (Outlook Client) Over HTTP. It allows the user to just work on the company network at all times as long as they have a internet connection.

With the introduction of Windows Server 2012/R2, Microsoft have reduced the requirements of Direct Access to a single public IP Address. Which allows it to be used by SME’s, right?  Well kind of, it Direct Access is only supported in Windows 7/8 Enterprise.  Such a dumb move by Microsoft.

We (YourIT Pro) rolled out Direct Access (In our office) to take a look how it all works and how well.

We configured it as per the guides and it should of just worked, but it didn’t, we couldn’t get a connection.  That evening I duplicated our office configuration in my home lab environment and continued the next day, still not getting a connection and after Binging/Googling, I found this update ( and a reboot later I got a connection from my laptop to my home lab.

Yet the office configuration just wouldn’t work, the only thing that was different between the Office configuration and the Lab configuration was the router.  In the Office we were using a Draytek Vigor 2820 in the Lab we were using a DrayTek Vigor 2830.  We switch the router and it all started working. :-)

The only reason I can think why this resolved the issue is that the DrayTek Vigor 2830 supports IPv6.

Below are the various links that we used troubleshooting and configuration guides.

Troubleshooting tool : -

Hotfix We Installed : –

Installation Guide: –

Once we got this all working, we were very impressed on how it all works.  Group Policy settings work, file shares appears immediately.

I hope this post helps if your looking to deploy this technology. Feel free to fire any questions that you may have. :-)

Posted by & filed under General.

Like I don’t have enough projects going on, yet to be completed but coming along nicely.

Working on networks and trying to prove SMTP is working through firewalls etc.. Most people just use Telnet, which is fine until you want to send an email, sure you can send an email via telnet. This can be a pain when you want to send many tests or you make a typo in telnet.  So I quickly threw this together the other night. The RG SMTP Test Tool.  I’m just putting a few finishing touches and building an installer and I shall release (hopefully) at the weekend.

RG SMTP Tester

Posted by & filed under General.

Installed OS X Mavericks and VM Box now doesn’t work. I’ve been getting the following error, failed to load VMMR0.r0 (VERR_SUPLIB_OWNER_NOT_ROOT).


Here’s how to solve.

1. Open Terminal

2. Type the following : sudo chown root /Applications

3. VM Should start.

This was happening to me on the latest version of Virtual Box and OS X was fully patched.

Posted by & filed under General.

We have been running into issues of late with Microsoft’s Hosted Exchange (Office 365) Platform and reliable and consistent email delivery.

MX Record Overview

This is what I believe to be a typical configuration of a SME email configuration.

We have a domain, lets say, has two MX records set, with different priorities set.

10 MX

20 MX

So we have a mail server receiving incoming email on and all works OK, then our server/connection fails, sending email servers will try the first MX record and fail and look for the next record, in this case, email is stored there until our server/connection comes back on line.

Hosted Exchange

For some reason the sending server must try the first MX record and it’s not responding so the sending server then tries the second MX record and email should be delivered.

The issue we are having is if the second MX record is incorrectly configured then email doesn’t deliver. All of this leads to some emails being delivered and some bouncing.

The issue appears to be that the Hosted Exchange Platform doesn’t always respond the first time and thus the the second MX record is used.  This shouldn’t be happening at all, unless the service is down, the issue is it’s happening when the server is running normally according the the Office 365 Exchange Status.

We have spoken to Microsoft Office 385 support twice and both times we have been asked to removed the second MX record, which were able to do in one instance and it did appear to resolve the issue.


BT have the MX records configured the as the example above. There mistake is that the server specified in the the second MX record ( is configured not to relay.  Thus when Office 365 Hosted Exchange platform doesn’t respond, it fails over to a server that’s incorrectly configured. gave this error: Relaying denied

In this case the failover server is configured not the relay the email, most likely because it doesn’t know about the domain.


It appears that the solution from Microsoft is to remove the second MX record, this is more of a work around than a solution.  The issue appears to me that the Hosted Exchange platform needs to resolve the time out issue.

Posted by & filed under General.

Microsoft’s introduced EasyPrint to easy printing from a Remote Desktop Server (aka Terminal Server), it uses Microsoft’s XMAL printer driver.  XMAL is a description of an object in XML, its really cool technology.

The cool thing is that you no longer have to install the printer driver for a remote printer on the Remote Desktop Server (aka Terminal Server), which should make administration easier.

However as ever, it’s never that simply and there are a few know issues, which I have tried to compile a list of them below.

  • Make sure the client is RDC 7.0
  • If Easy Print doesn’t work at all, check if the client meets the requirements : RDP client version 6.1 and .NET Framework 3.0 SP1.
  • .NET is no longer required on the client if the server runs W2008 R2 and the client runs Windows 7.

These are recommended hot fixes:

946411 - FIX: When you print an XPS file on a Windows XP Service Pack 2 or Service Pack 3-based computer, the characters in the XPS file print incorrectly
954744 - FIX: Some pages are printed in the incorrect orientation when you use Terminal Services Easy Print to print a document that contains both portrait-oriented pages and landscape-oriented pages
954743 - FIX: After you apply hotfix 954744, printing performance may be significantly slower when you print documents by using Terminal Services Easy Print

and here are some optional one’s:

962930 - Cannot print from Terminal Services Easy Print on Windows server 2008, access is denied
954399 - Error message when you try to print by using Terminal Services Easy Print from a client computer that you connect to a Windows Server 2008-based computer: “Tswpfwp.exe has stopped working”
959442 - The edges of a document are truncated when you try to print the document by using Terminal Services Easy Print from a client computer that is running Windows XP SP3, Windows Vista SP1, or Windows Server 2008
970603 - The content of a printout is different when you print a PDF document by using Terminal Services Easy Print in a Terminal Services (TS) session in Windows Vista or Windows Server 2008

Misc. problems

958894 - The Printer Spooler service may encounter an access violation and crash when the service handles asynchronous notifications from print clients on Windows Server 2008-based or Windows Vista Service Pack 1-based computers
954400 - The Remote Desktop Connection disconnects when you try to print to a Windows Server 2008-based terminal server
958656 - Client-side rendering in Windows Server 2008 and in Windows Vista may decrease performance on Windows Server 2008-based terminal servers
960792 - Error message when a user tries to add a printer in Windows Server 2008 by using a TCP/IP address or a host name: “Access is denied”
973356 - Error message when you create one or more network printers in a Windows Server 2008-based terminal server session: “Printers cannot be installed”
955560 - Handle leaks and memory leaks occur on the Printer Spooler service when a Windows Vista SP1-based computer or a Windows Server 2008-based computer installs and uninstalls network printers
979163 - Many pages are printed when you try to print an Excel worksheet by using a redirected printer if the Terminal Services Easy Print feature is used
980056 - The client printer may print the documents by using an incorrect paper size if the “Use Remote Desktop Easy Print printer driver first” policy is enabled
2004234 - After upgrading a printer driver on any Microsoft Operating system later than Windows XP and Server 2003, the old driver files are still being used


Using Remote Desktop Easy Print in Windows 7 and Windows Server 2008 R2
Printer Driver Isolation in Windows 7 and Server 2008 R2

Please feel free to contact me if you have anything to add. Hope this helps. :-)